Salon Operations Manager

Salon Manager – Job Description

Job Title: Salon Manager

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and customer-focused Salon Manager to oversee daily salon operations, manage staff, ensure excellent customer service, and drive sales and business growth.

Key Responsibilities:

• Manage day-to-day salon operations and ensure smooth functioning.
• Supervise, train, and motivate salon staff.
• Handle customer appointments, queries, feedback, and complaints.
• Ensure high standards of customer service and salon hygiene.
• Monitor staff performance, attendance, and productivity.
• Manage inventory, products, and salon supplies.
• Handle billing, cash management, and daily sales reports.
• Promote salon services, packages, and products to increase revenue.
• Maintain proper cleanliness, grooming, and professional standards.
• Ensure customer satisfaction and encourage repeat visits.

Requirements:

• Previous experience in salon management or a similar role preferred.
• Good communication and customer-handling skills.
• Strong leadership and team-management abilities.
• Knowledge of salon services, products, and basic operations.
• Sales-oriented and target-driven.
• Ability to handle multiple tasks and manage staff effectively.