Bigfore Consultancy Services Private Limited

Customer Care Executive

Bigfore Consultancy Services Private Limited
Sector 18, Gurgaon/Gurugram
₹18,000 - ₹40,000 monthly*

Fixed

₹18,000 - ₹30,000

Average Incentives*

₹10,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

10 applicants

10 applicants

Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, One-way cab, Two-way cab

Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, One-way cab, Two-way cab

Job Description

Customer Support Executive


Position: Customer Support Executive

Department: Customer Service / BPO

Locations: Gurgaon

Experience: Freshers and Experienced

Employment Type: Full-time

Job Responsibilities

  • Handle inbound and outbound customer calls.
  • Resolve customer queries and provide appropriate solutions.
  • Communicate professionally with customers.
  • Maintain customer satisfaction and service quality.
  • Achieve daily and monthly performance targets.
  • Handle customer interactions through voice and non-voice channels, as per process requirements.

Eligibility Criteria

  • Good verbal and written communication skills.
  • Basic computer knowledge.
  • Freshers and experienced candidates can apply.
  • Willingness to work in rotational shifts.
  • Immediate joiners preferred.

Hiring Processes

  • Domestic BPO
  • International BPO
  • Voice Process
  • Non-Voice Process
  • How to Apply: Interested candidates can share their CV at 9599663702.

Job role

Work location
Work locationSector 18, Gurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer service, bpo, Blended process, Domestic BPO, Customer relationship, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameBigfore Consultancy Services Private Limited
Address
AddressSector 18, Gurugram, Haryana, India
Job posted by Bigfore Consultancy Services Private Limited

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You can expect a minimum salary of 18,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

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