Relationship Manager

Relationship Manager (RM) – Job Description Job Role: Relationship Manager

• Confident, professional, and presentable personality.
• Well-groomed and professional appearance.
• Identify and acquire new customers to generate business opportunities.
• Explain company products and services to existing and prospective customers.
• Achieve sales targets and contribute to overall revenue growth.
• Understand customer requirements and recommend suitable products or services.
• Handle and resolve customer queries, complaints, and service-related issues efficiently.
• Generate additional business through cross-selling and upselling.
• Conduct regular customer follow-ups and maintain strong customer relationships.
• Maintain records of sales activities, customer information, and daily work reports.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Good sales and negotiation skills.
• Target-oriented and result-driven approach.
• Strong problem-solving abilities.
• Good convincing, presentation, and persuasion skills.
• Basic knowledge of computers and MS Office.
• Ability to work independently as well as part of a team.