Telesales Executive

Company: MGrow

Location: Sector 18, Gurgaon

Department: Sales & Business Development

Employment Type: Full-time

MGrow is looking for a motivated and persuasive Telesales Executive to drive enrolments for our industry-focused Electric Vehicle (EV) and Artificial Intelligence (AI) training programs. The ideal candidate is confident on calls, understands consultative selling, and can guide students, working professionals, parents, and institutional prospects toward the right upskilling program.

Key Responsibilities

• Call and follow up with leads generated through digital campaigns, social media, webinars, walk-ins, referrals, and partner institutions.
• Counsel prospective learners on MGrow’s EV and AI programs, including curriculum, learning outcomes, duration, fees, certifications, and career relevance.
• Identify each prospect’s education level, career objectives, technical background, budget, and preferred learning format.
• Convert qualified leads into paid enrolments through structured counselling, regular follow-ups, and objection handling.
• Explain the growing relevance of EV technology and AI skills in a clear, learner-friendly and career-oriented manner.
• Maintain daily call records, lead status, follow-up schedules, and conversion updates in the CRM or lead-management system.
• Coordinate with the marketing team to provide feedback on lead quality, campaign performance, common objections, and audience requirements.
• Achieve assigned daily calling, counselling, follow-up, enrolment, and revenue targets.
• Support payment follow-ups, documentation collection, batch allocation, and onboarding coordination after admission.
• Build trust with prospects and maintain professional communication over phone, WhatsApp, email, and video calls.
• Re-engage cold, incomplete, and previous leads through structured remarketing and follow-up campaigns.

Candidate Profile

• Graduate or undergraduate candidates with relevant telesales/counselling experience may apply.
• 3-5 years of experience in telesales, education counselling, inside sales, training sales, EdTech, or skill-development programs is preferred.
• Freshers with strong communication skills, confidence, and a sales-oriented mindset may also be considered.
• Excellent verbal communication skills in Hindi and English are required.
• Ability to explain technical programs in simple language to non-technical learners and parents.
• Comfortable handling objections related to fees, placements, course duration, outcomes, and career opportunities.
• Goal-oriented, self-driven, energetic, and capable of working in a performance-based sales environment.
• Familiarity with CRM tools, Google Sheets, WhatsApp Business, calling systems, and lead management is preferred.
• Interest or basic understanding of Artificial Intelligence, Electric Vehicles, automotive technology, engineering, or emerging technologies will be an advantage.

What You Will Sell

• Electric Vehicle training and certification programs.
• AI, Generative AI, Machine Learning, and industry-oriented technology programs.
• Short-term skill-development courses for students and working professionals.
• Career-focused technical programs designed to improve employability, practical knowledge, and industry readiness.

Key Performance Indicators

• Daily outbound calls and meaningful conversations.
• Number of qualified leads and counselling sessions completed.
• Follow-up adherence and lead-response time.
• Demo, webinar, counselling, or campus visit bookings.
• Monthly paid enrolments and revenue generated.
• Lead-to-enrolment conversion rate.
• Collection completion and student onboarding quality.

Compensation

• Fixed salary based on experience and interview performance.
• Attractive incentives linked to enrolments, revenue achievement, and monthly conversion targets.
• Growth opportunity into Senior Counsellor, Team Leader, Business Development Executive, or Institutional Sales roles.

Why Join MGrow?

• Work in fast-growing EV and AI education domains.
• Sell career-oriented programs with strong relevance for students and professionals.
• Gain exposure to education sales, counselling, digital lead management, and emerging-technology training.
• Performance-driven incentives and career-growth opportunities.
• Opportunity to contribute to India’s future workforce in electric mobility and artificial intelligence.