Kotak Mahindra Bank Limited

Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS

Kotak Mahindra Bank Limited
Hosur
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS

- Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide timely and accurate assistance to customers, ensuring high satisfaction. - Work closely with banking teams to resolve issues and escalate when necessary. - Maintain detailed records of customer interactions and transactions. - Support enterprise clients by addressing their banking-related concerns effectively. - Collaborate with internal teams to improve customer service processes. - Adapt to dynamic banking environments and customer needs. - Uphold company policies and compliance standards during customer interactions.

Job role

Work location
Work locationBengaluru, 8093-Blore-Gold Hill Square-Hosur Main Road-Bommamahalli-KTK, Gold Hill Square, 4th & 5th Floor, No-690, Hosur Main Road, Bommanahalli, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hosur to get hired quickly.

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