Customer Relationship Manager

Renaissance Consultancy
Howrah
₹20,000 - ₹60,000 monthly*

Fixed

₹20,000 - ₹30,000

Average Incentives*

₹30,000

Earning Potential

₹60,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

15 applicants

15 applicants

Benefits include:  Flexible Working Hours, 5 working days

Benefits include: Flexible Working Hours, 5 working days

Job Description

🤝 CUSTOMER RELATIONSHIP MANAGER (CRM)🏢

PositionCustomer Relationship Manager

🎯 Job RoleWe are looking for a confident, customer-focused and communication-oriented Customer Relationship Manager to build strong relationships with clients, understand their needs, and ensure excellent customer satisfaction.

  • 📌 Key Responsibilities🤝 Build and maintain strong relationships with existing and new customers.
  • 📞 Communicate with customers through calls, messages, emails and meetings.
  • 🧠 Understand customer requirements and provide suitable solutions.
  • 😊 Ensure high levels of customer satisfaction and service quality.
  • 🔄 Handle customer queries, feedback and complaints professionally.
  • 📊 Maintain customer records and regularly update CRM databases.
  • 🎯 Follow up with customers and identify business opportunities.
  • 💼 Coordinate with sales and other teams to resolve customer issues.
  • 📈 Support customer retention and business growth.
  • 📝 Prepare regular reports related to customer interactions and follow-ups.
  • 🎓 EligibilityGraduate / Post-Graduate preferred.
  • 💬 Good communication and interpersonal skills.
  • 💻 Basic computer and MS Office/CRM knowledge.
  • 🌟 Freshers and experienced candidates can apply.

⭐ Key SkillsCommunication | Customer Handling | Relationship Management | Problem Solving | Follow-up | Teamwork | Negotiation | CRM


  • 💰 What We Offer💵 Attractive Salary + Incentives
  • 📈 Performance-Based Growth
  • 🏆 Recognition & Rewards
  • 🎓 Training & Development
  • 🤝 Professional Work Environment
  • 🚀 Career Growth Opportunities

📩 Apply NowIf you are passionate about customer service, relationship building and business growth, this could be the right opportunity for you! 🌟

Job role

Work location
Work locationHOWRAH MAIDAN METRO, Howrah Railway Station, Howrah, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Client acquisition, Business communication, Team handling, Sales communication, Client communication, Sales promotion, Team leading, Team building abilities, Sales team handling, Team goal-setting, Team coordination, Team assessment, New client acquisition, Team communication
English level
English levelBasic English
Age limit
Age limit25 - 60 years
Gender
GenderAny gender

About company

Name
NameRenaissance Consultancy
Address
AddressHOWRAH MAIDAN METRO, Howrah Railway Station, Howrah, West Bengal, India
Job posted by Renaissance Consultancy

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You can expect a minimum salary of 20,000 INR and can go up to 60,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

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The last date to apply for this job is 9 Oct 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!