Rake Manager

🚆 HIRING: RAKE MANAGER💼 Full-Time | Travelling Train Operations📍 Base Location: Howrah, Kolkata

🚆 Work Location: ON TRAIN / ASSIGNED MAIL & EXPRESS TRAINS

💰 Salary: ₹25,000 – ₹30,000/month

💼 Salary: Based on experience & capability

🔴 IMPORTANT: THIS IS A TRAVELLING JOBThe Rake Manager will be required to travel on the assigned train as part of the job.This is not an office-based or station-based position.

The Rake Manager will remain onboard the assigned train and will be responsible for managing the complete sales and operational activity during the train journey.

Candidates must be comfortable with:

• 🚆 Travelling by train regularly
• 🛏️ Staying/working onboard as required by the train schedule
• 🕐 Working according to train timings and journey schedules
• 📍 Working across different stations/routes
• 👥 Managing onboard vendors throughout the journey
• 📈 Driving sales during the journey
• 💵 Managing and reconciling sales cash
• 📦 Managing onboard stock
• 🧑‍🤝‍🧑 Handling passenger requirements
• 🚔 Coordinating with railway officials

🔴 MOST IMPORTANT: ADVANCE GP SECURITY DEPOSITThe Rake Manager must deposit the agreed GP amount in advance before taking handover of the assigned train/rake.This amount will work as a security deposit / advance commercial commitment as per the agreed company terms.

Rake Handover ProcessAdvance GP Deposit

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Payment Verification

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Train/Rake Handover

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Rake Manager Arranges Vendors

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Vendors Board the Train

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Sales Operation Starts

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Rake Manager Drives Sales & Manages Operations

🚫 NO ADVANCE GP DEPOSIT = NO RAKE HANDOVERCandidates must be comfortable with this commercial model before applying.

🎯 WHAT WILL YOU OWN?Once the rake is handed over, the Rake Manager becomes responsible for:

• 💰 1. SALES & COMMERCIAL PERFORMANCEOwn the sales target of the assigned rake.
• Drive sales throughout the journey.
• Monitor vendor-wise sales.
• Identify passenger demand and buying patterns.
• Ensure maximum sales opportunities are utilized.
• Take corrective action when sales are below target.
• Report sales performance to the Yard Manager.

👥 2. VENDOR ARRANGEMENTThe Rake Manager is responsible for arranging the people who sell products onboard the train.

• Arrange sufficient vendors for every journey.
• Deploy vendors across coaches.
• Ensure vendors report before departure.
• Brief vendors on products, pricing and SOPs.
• Monitor vendor performance.
• Replace absent/underperforming vendors.
• Take complete responsibility for the vendors operating under the rake.

Vendor performance = Rake Manager's responsibility.

• 🚆 3. COMPLETE ONBOARD TRAIN MANAGEMENTRemain onboard the assigned train.
• Manage operations throughout the journey.
• Ensure smooth sales and service.
• Coordinate with vendors.
• Monitor product availability.
• Handle operational issues.
• Coordinate with the Yard Manager and Central Team.
• 💵 4. SALES CASH MANAGEMENTZERO TOLERANCE FOR CASH DISCREPANCYTake responsibility for all sales cash generated onboard.
• Collect/reconcile cash from vendors as per company process.
• Match reported sales with physical cash.
• Maintain vendor-wise cash records.
• Ensure timely cash handover/deposit.
• Maintain deposit records.
• Immediately report any shortage or discrepancy.
• No unauthorized use or retention of sales cash.
• 📦 5. STOCK MANAGEMENTEnsure sufficient products are available onboard.
• Monitor opening stock.
• Track sales and consumption.
• Maintain closing stock.
• Control wastage and shortages.
• Maintain accurate stock reconciliation.
• 🧑‍🤝‍🧑 6. PASSENGER EXPERIENCEUnderstand passenger requirements.
• Interact with passengers.
• Collect feedback.
• Identify popular and low-performing products.
• Handle routine complaints.
• Identify opportunities to increase sales.
• Share passenger insights with the Yard Manager.

🚔 7. RAILWAY LIAISONMaintain professional coordination with:

Train Officers | TTE/TT | RPF | Other Railway Personnel

• Coordinate regarding onboard operations.
• Support inspections.
• Handle routine operational queries.
• Escalate serious matters immediately.

🔍 8. ONBOARD AUDIT & MARKET UNDERSTANDINGThe Rake Manager must actively observe the business during the journey.

• Understand passenger buying behaviour.
• Identify peak sales periods.
• Identify high-demand products.
• Audit vendor performance.
• Check stock and cash.
• Check service quality.
• Identify operational gaps.
• Suggest improvements to increase sales.
• 🧼 9. QUALITY & HYGIENEMonitor vendor grooming.
• Ensure hygienic product handling.
• Monitor food/product quality.
• Ensure company SOPs are followed.
• Address quality/service issues immediately.

📋 10. REPORTINGAfter every journey, report:

• Sales Target
• Actual Sales
• Sales Achievement %
• GP/Commercial Performance
• Vendor-wise Sales
• Cash Collected
• Cash Deposited/Handover
• Opening Stock
• Closing Stock
• Wastage
• Passenger Feedback
• Complaints
• Vendor Attendance
• Operational Issues

📊 PERFORMANCE WILL BE MEASURED ONSales Achievement | GP Commitment | Vendor Management | Cash Accuracy | Stock Accuracy | Wastage Control | Passenger Experience | Train Operations | Compliance | Reporting

• 👤 WHO SHOULD APPLY?2–3+ years experience in sales, food service, hospitality, retail, logistics, railway or field operations preferred.
• Strong sales and target-oriented mindset.
• Experience managing vendors/sales teams preferred.
• Good cash-handling and reconciliation skills.
• Strong communication and negotiation ability.
• Comfortable working independently.
• Comfortable travelling and working onboard trains continuously as required by the assigned train schedule.
• Comfortable managing people and business operations while travelling.
• Basic Excel/Google Sheets knowledge preferred.

💰 SALARY₹25,000 – ₹30,000 PER MONTHSalary depends on experience, sales capability and overall suitability.

🚆 THIS ROLE IS FOR YOU IF...You are comfortable living the operation, not just managing it from a desk.

You will travel with the train, manage your vendors, drive sales, manage cash, understand passengers and take ownership of the commercial performance of your rake.