Inside Sales Executive - (Tamil Speaking)

Key Responsibilities

Lead Generation & Prospecting

•    Identify and generate new leads through cold calling, email campaigns, database mining, and referrals

•    Research and qualify prospects — contractors, builders, dealers, and project sites — across assigned territories

•    Maintain a healthy pipeline of leads at various stages of the sales funnel

•    Coordinate with the field sales team to convert warm leads into active accounts

Lead to Sales Closure

•    Conduct product presentations and technical briefings over call or video for prospective customers

•    Prepare and send quotations, handle negotiations, and follow up to close orders

•    Meet or exceed monthly and quarterly sales targets set by the Sales Manager

•    Maintain accurate records of all sales activities, conversations, and deal progress in the CRM / MIS

Dealer & Distributor Handling

•    Manage and grow relationships with existing dealers and distributors across assigned divisions

•    Onboard new channel partners — coordinate documentation, credit terms, and product training

•    Monitor dealer-wise sales performance and share regular MIS reports with the Sales Manager

•    Resolve dealer grievances, payment delays, and supply-related issues promptly

Order Processing & Follow-Up

•    Receive, validate, and process customer orders in coordination with the logistics and dispatch team

•    Track order status and proactively update customers on delivery timelines

•    Coordinate with accounts for invoice generation, payment follow-up, and outstanding collections

•    Handle post-sale support — complaints, replacements, and technical escalations

Customer Relationship Management

•    Maintain strong, long-term relationships with key accounts through regular follow-up calls and check-ins

•    Identify upselling and cross-selling opportunities within existing accounts

•    Gather market intelligence — competitor pricing, new product launches, and customer feedback — and share with the team

•    Ensure customer satisfaction and retention through responsive and professional service

 Requirements:

• Tamil speaking is mandatory.
• Strong Verbal and written communication in Tamil, English & Hindi.
• Ability to handle customer calls and inquiries.
• Follow up with leads and maintain records.
• Freshers and experienced candidates can apply.