Technical Support Executive

Job Position: Office Executive – 

Freshers Welcome

Fixed Day Shift

Job Description 

Key Responsibilities

1. Handle day-to-day social media support activities, including:

  - Posting content on Instagram, Facebook, LinkedIn, and other platforms.

  - Uploading posts, reels, videos, stories, and promotional content.

  - Scheduling and organising social media posts.

  - Sharing promotional content in relevant groups and pages.

  - Supporting the team in increasing social media reach and engagement.

  - Coordinating with the team for regular posting and promotional campaigns.

2. Assist with basic video creation and editing for courses, advertisements, reels, and social media content.

3. Support the Sales Team by providing course information, promotional materials, advertisements, social media content, and other required assistance.

4. Assist in creating and preparing online advertisements and promotional campaigns.

5. Coordinate with different departments and ensure assigned work is completed within the given deadlines.

6. Maintain proper digital records, Excel sheets, files, folders, and office data in an organised manner.

7. Use laptops/computers efficiently for internet browsing, email communication, file management, downloading/uploading files, Google Drive, Google Sheets, and other daily office activities.

8. Create, edit, and update PowerPoint presentations, documents, Excel sheets, and other office-related files as required.

9. Assist in preparing posters, social media creatives, advertisements, and promotional materials using Canva and other basic design tools.

10. Check all work carefully for accuracy, quality, proper formatting, and professional presentation before submission.

11. Handle multiple tasks and priorities and ensure timely completion of assigned work.

12. Perform any other administrative, digital, social media, or support activities assigned by management.