Client Service Executive
Legal CapitalFixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 92% candidates in last 7 days
26 applicants
Benefits include: Food/Meals
Job Description
Company Name: Legal Capital Law Firm
Job Title: Client Service Executive
Department: Client Services
Experience: 0-3 years
Location: Suchitra , Hyderabad.
Job Summary
We are looking for a customer-focused and professional Client Service Executive to manage client interactions, address client queries, provide timely updates, and ensure a positive client experience. The candidate will coordinate with internal teams to ensure smooth communication and effective client service.
Key Responsibilities
- Handle incoming and outgoing client calls professionally.
- Respond to client queries and provide appropriate information regarding services.
- Follow up with existing clients and maintain regular communication.
- Coordinate with the legal team to provide case-related updates, as authorized.
- Maintain accurate client records, call logs, and follow-up details.
- Address client concerns and escalate complex issues to the concerned team.
- Build and maintain positive relationships with clients.
- Ensure timely follow-ups and client satisfaction.
- Maintain confidentiality of client information and records.
Requirements
- Good verbal and written communication skills.
- Strong interpersonal and client-handling skills.
- Basic computer knowledge and proficiency in MS Office.
- Ability to manage calls, follow-ups, and client records efficiently.
- Professional attitude with good listening and problem-solving skills.
- Fluency in Telugu, Hindi, and English is preferred.
- Freshers and experienced candidates may apply.
Preferred Experience
- Experience in customer service, client servicing, customer support, or telecalling is preferred.
- Experience handling client queries and follow-ups will be an added advantage.
What We Offer
- Opportunity to work in a professional legal services environment.
- Supportive work environment.
- Opportunities for learning and career growth.
How to Apply
Interested candidates can contact the HR team at Legal Capital Law Firm to apply for this position.
Contact -Saranya : 7093027645
Anusha : 7032012343
Mail-id: saranya.legalcapital@gmail.com
Job role
Job requirements
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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