Customer Care Executive
Digitide Solutions LimitedFixed
₹18,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹18,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 86% candidates in last 10 days
103 applicants
Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), Two-way cab
Job Description
Key Responsibilities
· Handle customer queries through chat and email promptly and professionally.
· Research, locate, and provide accurate information to customers.
· Make outbound calls when required (semi-voice process support).
· Identify customer needs and determine the best solutions.
· Resolve issues by clarifying problems, exploring solutions, and escalating when necessary.
· Complete requests and transactions accurately and efficiently. Required Skills & Competencies
· SVAR Score: 50 and above
· Strong written and verbal communication skills in English & Hindi
· Proficiency in basic computer operations and MS Office
· Understanding of email and chat etiquettes
· Typing speed: Minimum 36 words per minute with 95% accuracy
· Good analytical, logical reasoning, and decision-making skills
· Customer-oriented mindset with strong attention to detail Education
· Graduation (Mandatory)
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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