Field Officer

Smart Services | Hyderabad

Position: Field Officer – Business Development, Recruitment & Operations

Industry: Housekeeping, Manpower Outsourcing & Facility Management

Location: Hyderabad, Telangana

Employment Type: Full-time

About Smart ServicesSmart Services provides professional housekeeping, manpower outsourcing and facility management services to commercial establishments and institutions. We are looking for a responsible, energetic and target-oriented Field Officer to develop new business, recruit housekeeping staff and manage staff deployment for newly secured contracts.

Key Responsibilities1. Business Development & Client Acquisition

• Visit offices, corporate buildings, apartments, hospitals, schools, colleges, hotels, restaurants, warehouses and other commercial establishments.
• Identify potential clients requiring housekeeping and manpower services.
• Meet HR managers, facility managers, administrative officers, purchase managers and business owners.
• Generate leads, arrange client meetings, collect service requirements and coordinate quotations with management.
• Follow up with prospective clients and help convert enquiries into confirmed service contracts.
• Develop long-term client relationships and identify opportunities for additional business.

2. Staff Recruitment & Deployment

• Recruit housekeeping staff, office boys, pantry staff, helpers and other manpower as required for new contracts.
• Source candidates through local contacts, referrals, job groups and recruitment channels.
• Conduct preliminary interviews and verify candidate suitability.
• Coordinate document collection and background verification as required by company policy and client requirements.
• Arrange staff deployment before the agreed contract commencement date.
• Ensure the required number of staff report to the client's premises on time.
• Maintain a database of available workers for quick deployment to new sites.
• Arrange substitute or replacement staff when workers are absent or leave the job.
• Coordinate with the office and client to address staffing shortages and deployment issues.

3. Site Coordination & Staff Supervision

• Visit client locations to check attendance, punctuality, grooming, discipline and work performance.
• Maintain staff attendance, deployment records and site-wise manpower details.
• Coordinate duty timings, weekly offs, leave arrangements and reliever requirements.
• Address routine client complaints and escalate major issues to management.
• Monitor newly started contracts closely during the initial deployment period.

4. Reporting & Accountability

• Submit daily field visit and business development reports.
• Maintain records of leads, quotations, client follow-ups and contracts secured.
• Submit staff recruitment and deployment reports for every new contract.
• Report attendance shortages, replacements and operational issues promptly.
• Work towards achieving the company's approved sales, recruitment and deployment targets.
• Eligibility Criteria Minimum 3 years of experience in field sales, business development, housekeeping, manpower supply, recruitment or facility management.
• Experience in both client acquisition and frontline staff recruitment will be preferred.
• Good communication, negotiation, coordination and problem-solving skills.
• Ability to travel throughout Hyderabad for client visits and site inspections.
• Basic knowledge of WhatsApp, Excel, email and Google Maps.
• Two-wheeler and valid driving licence preferred.
• Salary & Benefits Fixed monthly salary based on experience and suitability.
• Travel allowance or reimbursement as per company policy.
• Performance incentives based on approved business development targets.
• Career growth opportunities in sales, recruitment and operations.

How to Apply Interested candidates can share their updated resume through WhatsApp or email.

Company: Smart Services

Website: https://www.smartservicesmanagement.com/

Contact: 9059288288

Email: smartservice.management@gmail.com

Join Smart Services and grow with us!