International Chat Support Executive
VSSR ConsultingFixed
₹45,000 - ₹45,800
Earning Potential
₹45,800
Fixed
₹45,000 - ₹45,800
Earning Potential
₹45,800
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 82% candidates in last 8 days
115 applicants
Benefits include: PF, 5 working days, Two-way cab
Job Description
Qualification : Graduate
- Minimum 2 years of international customer service experience (1 Year in chat and 1 year in voice also fine)
- 5 days working and 2 days off.
- Should be ok with night shift and rotational off.
- Typing speed of at least 50 WPM with 90% accuracy
- Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge
- Multitasking: Ability to Toggle Between Screens/Tools
- Excellent communication skills.
- Salary : Up to 5.5 LPA
- Work Location :Q City, Hyderabad
- 2-way cab facility will be provided
Roles & Responsibilities:
Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.)
- Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer
- Enhance our customers’ experience by identifying opportunities to offer products based on Cardmembers’ needs.
- Meet and exceed quality goals, compliance regulations and productivity targets.
- Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms.
- Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
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