International Voice Process –Customer Support Executive
PS CollaborationsFixed
₹25,000 - ₹30,000
Average Incentives*
₹10,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹30,000
Average Incentives
₹10,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
74 applicants
Benefits include: PF, Flexible Working Hours, Laptop, ESI (ESIC)
Job Description
- Roles & ResponsibilitiesHandle inbound and outbound calls from international customers.
- Resolve customer queries, complaints, and service requests professionally.
- Provide accurate information regarding products, services, and company policies.
- Maintain high levels of customer satisfaction and service quality.
- Document customer interactions accurately in CRM or support systems.
- Escalate complex issues to the appropriate teams when required.
- Meet key performance indicators (KPIs) such as quality, productivity, first-call resolution, and customer satisfaction.
- Follow company policies, compliance standards, and process guidelines.
- Maintain confidentiality of customer information.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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