Operations & Procurement Executive

Role Overview

The Operations & Procurement Manager will be responsible for handling end-to-end backend operations of Purple Cactus including procurement, vendor management, inventory coordination, packing operations, logistics coordination, production follow-ups, and office operational support.

The ideal candidate should be capable of managing both strategic and hands-on operational responsibilities in a fast-paced corporate gifting environment.

Key Responsibilities

1. Procurement & Vendor Management

• Develop and manage procurement processes for all gifting categories and materials.
• Identify, evaluate, and onboard reliable vendors, manufacturers, printers, packaging suppliers, and artisans.
• Source products from multiple vendors while ensuring competitive pricing and quality standards.
• Negotiate pricing, minimum order quantities (MOQs), payment terms, delivery schedules, and service agreements.
• Maintain strong relationships with existing vendors and suppliers.
• Build backup vendor networks for high-demand or urgent orders.
• Coordinate product sampling, sample approvals, and prototype evaluations.
• Track market trends, product innovations, and sourcing opportunities.

2. Purchase & Order Coordination

• Raise and process purchase orders based on sales and project requirements.
• Follow up with vendors regarding production updates, customization timelines, dispatch schedules, and deliveries.
• Coordinate printing, engraving, embroidery, branding, and customization activities.
• Ensure timely availability of products before packing and dispatch deadlines.
• Monitor vendor performance, delivery timelines, and quality consistency.
• Handle vendor escalations, replacement issues, and defective product resolutions.

3. Inventory & Warehouse Operations

• Maintain inventory records for products, packaging materials, inserts, branding materials, and consumables.
• Monitor stock levels and ensure timely replenishment.
• Conduct regular stock audits and inventory reconciliation.
• Coordinate inbound and outbound material movement.
• Raise GRNs (Goods Receipt Notes) and maintain procurement records.
• Organize warehouse storage for smooth accessibility and dispatch operations.
• Report damaged, missing, or defective inventory immediately.

4. Packing & Fulfillment Operations

• Supervise packing teams during order assembly and dispatch preparation.
• Ensure gift hampers and corporate gifting kits are packed accurately as per client specifications.
• Verify all items, inserts, branding materials, and personalized notes before final sealing.
• Maintain high presentation standards for premium gifting experiences.
• Manage dispatch schedules and daily packing targets.
• Ensure availability of packing materials such as boxes, ribbons, tissue papers, shredded fillers, tags, and labels.
• Conduct final quality checks before shipment.

5. Backend Office Operations

• Manage day-to-day backend operational activities of the office.
• Coordinate between sales, procurement, warehouse, packing, vendors, and logistics teams.
• Maintain operational reports, vendor records, purchase files, and dispatch documentation.
• Ensure smooth communication between internal and external stakeholders.
• Support management in operational planning and execution.
• Handle administrative coordination and office operational requirements.

6. Logistics & Dispatch Coordination

• Coordinate deliveries, courier dispatches, and shipment tracking.
• Ensure timely movement of samples, products, and client orders.
• Manage urgent deliveries and special dispatch requirements.
• Coordinate with courier partners and transport vendors.
• Monitor dispatch accuracy and client delivery timelines.

7. Quality Control & Process Management

• Ensure strict quality control across sourcing, packing, and dispatch processes.
• Conduct product inspections and vendor quality assessments.
• Maintain SOPs (Standard Operating Procedures) for operations and fulfillment.
• Improve operational efficiency and reduce errors, wastage, and delays.
• Implement systems for better workflow management and productivity tracking.

Qualifications & Experience

• Bachelor’s degree preferred.
• 1–3 years experience in operations, procurement, supply chain, warehouse management, or corporate gifting industry.
• Experience in gifting, merchandise, lifestyle products, FMCG, packaging, or e-commerce operations preferred.
• Experience managing vendors, procurement, and fulfillment operations is highly desirable.

Required Skills

Operational Skills

• Procurement & sourcing
• Vendor management
• Inventory management
• Packing & fulfillment coordination
• Logistics coordination
• Quality control
• Warehouse operations
• Dispatch management

Technical Skills

• MS Excel proficiency
• Inventory tracking systems
• ERP or procurement tools (preferred)
• Basic reporting and documentation

Soft Skills

• Strong negotiation abilities
• Leadership and team management
• Problem-solving mindset
• Time management
• Attention to detail
• Multi-tasking ability
• Excellent coordination and follow-up skills
• Ability to work under pressure during peak seasons

Preferred Candidate Profile

We are looking for someone who:

• Can independently handle backend operations of the business
• Is proactive and execution-oriented
• Can manage multiple vendors and projects simultaneously
• Understands urgency and client delivery commitments
• Has strong ownership and accountability
• Is comfortable handling both strategic planning and operational execution
• Can build systems and improve operational processes over time

Why Join Purple Cactus?

• Opportunity to work with a growing corporate gifting brand
• Exposure to end-to-end gifting operations and premium client projects
• Dynamic and creative work environment
• Career growth opportunities in operations leadership
• Be part of a brand focused on “Crafting Connections”

Job Type

Full-Time

Salary

Based on experience, skill set, and operational capabilities.