Receptionist / Front Office Executive

Job Title: Front Office Executive

Department: Administration / Front Office

Reporting To: Admin Manager / HR Manager

Job Location: [Company Location]

Employment Type: Full-time

Job Summary

We are looking for a friendly, professional, and well-organized Front Office Executive to manage reception activities, greet visitors, handle incoming calls, coordinate meetings, and provide administrative support. The ideal candidate should have good communication skills, a positive attitude, and the ability to manage multiple tasks efficiently.

• Key ResponsibilitiesWelcome and greet visitors, clients, and guests professionally.
• Handle incoming and outgoing telephone calls and direct them to the appropriate departments.
• Manage visitor entries and maintain visitor registers.
• Receive, sort, and distribute incoming and outgoing mail, courier packages, and documents.
• Schedule appointments, coordinate meetings, and maintain meeting room arrangements.
• Maintain the reception area in a clean, organized, and presentable manner.
• Provide administrative support, including filing, data entry, photocopying, scanning, and documentation.
• Coordinate with HR, administration, and other departments for day-to-day activities.
• Maintain records, registers, and office-related documents.
• Respond to general inquiries and provide accurate information to visitors and employees.
• Monitor office supplies and inform the concerned department when replenishment is required.
• Ensure confidentiality and follow company policies and procedures.
• Perform other administrative duties as assigned by the management.
• Qualifications and SkillsAny degree or diploma in a relevant field.
• Good verbal and written communication skills.
• Basic computer knowledge, including MS Office, email, and data entry.
• Good interpersonal and customer service skills.
• Strong organizational and multitasking abilities.
• Professional appearance, positive attitude, and courteous behavior.
• Ability to work independently and as part of a team.
• Experience
• Freshers can apply.
• Previous experience in reception, front office, customer service, or administration will be an added advantage.
• Key Competencies
• Communication and interpersonal skills
• Time management and punctuality
• Problem-solving ability
• Attention to detail
• Professionalism and patience
• Team coordination
• Performance Indicators (KPIs)Visitor handling and customer satisfaction
• Timely and accurate call management
• Proper maintenance of records and registers
• Efficient appointment and meeting coordination
• Reception area maintenance and overall professionalism

Salary: As per company standards and candidate experience.