Telecaller Cum Computer Operator

Job Title Telecaller Cum Computer Operator

Location

Geelan fabrics

Work Time

Monday to Saturday

11:30 am to 10:30 pm

Interview 

Walk in at our Store

Salary 

12k to 20k

Experience 

Minimum 1 yr

Role Summary

.Generate bills/invoices for online orders using the billing system.

.Handle payment processing (cash,UPI, etc) and issue receipts.

.Maintain daily sales registers and reconcile billed amounts with cash/card/UPI collections.

.Address billing discrepancies, customer queries related to billing.

.Oversee the packaging of garments/orders: ensure correct product, size, quantity, quality, packaging materials used.

.Coordinate with dispatch/ courier team to schedule shipments, labeling, pickup, documentation.

.Maintain dispatch logs, track shipments, update status in system (or Excel/ERP) and follow up on any issues (delays, damages, returns).

.Ensure stock/packing material availability and escalate when low.

.Respond to customer enquiries via WhatsApp or phone: order status, billing questions, product availability, returns/exchanges.

.Maintain customer contact records and chat logs for follow-up and service improvement.

Qualifications & Skills

.12th pass

.Basic computer literacy (MS Excel, billing/POS software, WhatsApp/phone).

.Good communication skills (verbal and written) – comfortable speaking to customers on phone/WhatsApp.

.Ability to work under pressure (e.g., end-of-day billing/last-minute dispatches) and meet deadlines.