Telecalling Executive

Overview 

We  are looking for  a  hands-on, proactive Credit Management Executive who is enthusiastic about making a difference in an ever-growing organization. This role will report to the Operations Manager

Primary Objective:

Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.

· Contribute to the achievement of the team target set by respective clients.

· To achieve 100% non-compliance to be in line with organization goal.

· To ensure daily follow up of PTP and escalation of all assigned cases.

· To participate and provide feedback constantly in process improvement that could increase collection figures of assigned portfolio.

· Liaise with the Operations Support staff on urgent portfolio matters.

· Maintain close relationships with other officers of the Portfolio to enhance collection.

Requirements:

·         At least Diploma / Graduate from a relevant field

·         Financial industry background is a must.

·         Able to speak persuasively and listen critically.

·         Negotiation skills will be an extra requirement.

·         Ability to inspire and motivate others.

·         DRA certification is required.

·         Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya), etc.

Job Location

Dwarka Icon, Plot No. 131, 1st Floor, Kauveri Hills, Madhapur, Hyderabad – 500033