Receptionist Cum Telecaller

Receptionist cum Telecaller

Job Responsibilities

• Handle front-desk operations and welcome visitors, clients, and guests professionally.
• Attend and manage incoming calls and make outgoing calls as required.
• Handle customer/inquiry calls and provide basic information about the company, products, and services.
• Follow up with leads and prospective customers through phone calls and WhatsApp.
• Maintain records of calls, inquiries, leads, and follow-ups.
• Coordinate appointments, meetings, and visitor schedules.
• Communicate with customers in a polite and professional manner.
• Coordinate with the internal team regarding customer inquiries and requirements.
• Maintain basic office records and assist with routine administrative tasks.
• Ensure the reception area is organized and presentable.

Requirements

• Good communication and interpersonal skills.
• Comfortable speaking with customers over the phone.
• Basic knowledge of MS Office, WhatsApp, and computer operations.
• Pleasant personality and professional attitude.
• Good Hindi and English communication skills; knowledge of the local language will be an advantage.
• Previous experience in reception, telecalling, customer support, or a similar role is preferred.

Key Skills

Communication | Telecalling | Customer Handling | Follow-ups | Lead Management | Front Desk Management | Basic Computer Skills

Experience: 0–2 years

Job Type: Full-time