Customer Care Executive
Ganpati Exclusive Designer Sarees Private LimitedFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
3 applicants
Job Description
Handle customer queries through phone calls, WhatsApp, and other communication channels.
Respond to customer enquiries regarding products, prices, availability, orders, and delivery.
Follow up with existing and potential customers.
Maintain regular communication with customers and build strong relationships.
Handle customer complaints and coordinate with the concerned department for quick resolution.
Collect and maintain customer feedback.
Maintain accurate customer records and follow-up details in Excel/CRM/Google Sheets.
Coordinate with the Sales, Billing, Dispatch, and Warehouse teams regarding customer requirements.
Follow up on pending orders, payments, deliveries, and customer requests.
Inform customers about new arrivals, offers, collections, and other company updates.
Ensure timely responses to customer messages and calls.
Maintain professional communication with customers at all times.
Prepare basic daily/weekly customer follow-up reports for management.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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