Customer Care Executive
Go Digit General Insurance LimitedFixed
₹17,000 - ₹26,000
Earning Potential
₹26,000
Fixed
₹17,000 - ₹26,000
Earning Potential
₹26,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Fast HR reply
HR responded to 97% candidates in last 11 days
150 applicants
Benefits include: Annual Bonus, PF, Laptop, Health Insurance
Job Description
- Job ResponsibilitiesHandle inbound and outbound calls to understand and resolve customer queries, complaints, and concerns.
- Provide accurate information and effective solutions regarding products and services.
- Ensure customers receive a positive and supportive experience during every interaction.
- Actively listen to customers, clarify their requirements, and handle difficult or dissatisfied customers professionally.
- Build strong and long-term customer relationships through trust, empathy, and reliable support.
- Use CRM software, databases, scripts, and other tools efficiently to manage customer interactions.
- Meet or exceed defined call centre metrics, quality standards, and performance targets.
- Maintain accurate records of customer interactions and follow up when required.
- Participate in training and learning programs to improve product knowledge and customer-handling skills.
- Follow all company policies, procedures, quality standards, and compliance requirements.
- Requirements Good verbal and written communication skills.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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