Customer Relationship Manager
Ganpati Exclusive Designer Sarees Private LimitedFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Job highlights
14 applicants
Benefits include: PF, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
- Handle customer queries through calls, WhatsApp, emails, and social media platforms.
- Manage customer orders, order confirmations, dispatch updates, and delivery follow-ups.
- Coordinate with the sales, accounts, warehouse, and dispatch teams.
- Handle customer complaints, returns, exchanges, and feedback professionally.
- Maintain customer databases and update daily CRM records.
- Follow up with customers for pending orders and payments.
- Maintain good relationships with existing and new customers.
- Prepare daily and monthly customer interaction reports.
- Ensure timely resolution of customer issues.
- Manage online and offline customer communication.
- Required SkillsGood communication skills.
- Basic knowledge of MS Excel and MS Office.
- Knowledge of WhatsApp Business and social media platforms.
- Customer handling and problem-solving skills.
- Basic knowledge of Tally/CRM software will be an advantage.
- Ability to manage multiple customer queries.
Job role
Job requirements
About company
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My E PlugYou can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jaipur at apna.
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