International Voice Process Associate

ClimaxBPM is hiring young, passionate candidates who want to actively build their career in Voice Process & Customer Engagement gaining exposure working for UK and Australia Clients.

Role Summary

As an International Voice Process Associate, you will hold outbound conversations with prospective customers in the UK and Australia, understand their needs and guide them towards the right outcome through clear, empathetic communication.

Eligibility

• 12th pass, undergraduates, graduates and freshers
• Professionals with up to 3 years in international voice, customer service or telesales (an advantage, not a requirement)
• Students pursuing higher education, if they can commit to the full-time schedule

Skills We Look For

• Clear, confident spoken English (no artificial accent needed)
• Active listening, patience and empathy
• Integrity, self-motivation and problem-solving ability
• Willingness to learn and accept feedback
• Punctuality and reliability

Key Responsibilities

• Engage prospective customers through outbound voice calls
• Listen actively, identify needs and assess eligibility against campaign criteria
• Handle questions and objections with patience, empathy and sound judgment
• Record every interaction accurately in the CRM
• Maintain call quality, customer consent and privacy standards
• Work towards individual and team targets

What You’ll Gain

• International communication and customer engagement skills
• Experience in consultative conversations, objection handling and CRM workflows
• Opportunities for greater responsibility based on performance, capability and business requirements

Compensation & Perks

• Fixed monthly salary: ₹17,000-₹22,000
• Performance incentives: ₹2,000 to ₹25,000 per month (subject to performance)
• Location: Mansarovar, Jaipur (on-site, full-time)
• Schedule: Monday to Friday, Saturday and Sunday off
• Shifts: UK 2:00 PM-11:00 PM IST | Australia 5:00 AM-2:00 PM IST (no overnight shifts)
• Cab: One-time pick and drop facility

Apply for a walk in interview Today. Limited Vacancy

About Climax BPM®

Established in 2015, Climax BPM® is a premier service export and IT services provider based in Jaipur. For over a decade, we have been a trusted partner to global businesses, delivering high-impact solutions across the UK and Australian markets.