Sales Executive

Department: International Business / Export Sales

Role: International Sales Executive

Location: Jaipur

1. Key Roles and Responsibilities

International Client Development: Connect with international customers and potential distributors through emails, messages, and other professional communication channels to generate business opportunities.

Product Presentation: Prepare and deliver professional presentations in English, introducing the company, its products, features, benefits, and services to international clients.

Product Promotion and Sales: Effectively communicate the advantages of our products, explain their value proposition, and convince potential customers to explore business opportunities with the company.

Sample and Product Demonstration Coordination: Coordinate with the factory and relevant technical teams to arrange product samples, demonstrations, and technical information as required by customers.

Pricing and Commercial Negotiations: Prepare quotations, calculate export prices, and negotiate commercial terms in consultation with senior management.

Regulatory and Product Registration Support: Provide product registration documents, certificates, and other technical or regulatory information required by customers. Coordinate with the concerned teams to facilitate product registration in the customer's country.

Order Conversion and Follow-up: Regularly follow up with prospective customers, address their queries, and convert business opportunities into confirmed export orders.

Production and Dispatch Coordination: Coordinate with the factory, production, quality, and logistics teams to ensure timely production and dispatch of confirmed orders.

Export Documentation: Prepare and share relevant export documents with international customers in coordination with the logistics and documentation teams.

Customer Relationship Management: Maintain strong relationships with international customers, promptly address their concerns, and ensure customer satisfaction through consistent service and support.

2. Essential Skills and Competencies

Fluent English Communication: Excellent spoken English is mandatory, with the confidence to communicate professionally with international customers.

Presentation and Selling Skills: Strong presentation, persuasion, negotiation, and customer-convincing skills to generate interest and convert prospects into customers.

Written Communication Skills: Ability to write professional emails and messages in English, respond to customer queries, and communicate clearly and effectively.

Coordination and Follow-up Skills: Ability to coordinate efficiently with international clients, factory personnel, technical teams, logistics, and senior management.

Numerical and Excel Skills: Good numerical ability and proficiency in Microsoft Excel for preparing quotations, calculating export prices, maintaining customer data, and tracking sales opportunities.

Learning Aptitude: Willingness and ability to learn product features, technical specifications, applications, and regulatory requirements quickly.

Customer Orientation: A proactive approach to understanding customer needs, resolving issues, and building long-term business relationships.

Ownership and Execution: Ability to take responsibility for assigned customers and opportunities, maintain regular follow-ups, and drive business activities towards order closure.

3. International Travel

Opportunities for international travel may arise after approximately one year, depending on performance and business requirements.

The role may involve visiting international customers and distributors to develop relationships, promote products, and generate export business.

4. Ideal Candidate Profile

We are looking for a confident, enthusiastic, and result-oriented professional who enjoys communicating with people, learning about technical products, and developing business in international markets.

The ideal candidate should be comfortable managing the complete export sales cycle, from the first customer contact to order confirmation, dispatch coordination, and customer satisfaction.

Key Success Factors: Excellent English communication, a positive attitude, strong follow-up discipline, commercial understanding, quick learning, and the ability to convert international enquiries into business.