Waiter / Steward

Job Title: Steward

Location: Bamboo Nation, Jaipur  

Reports to: Restaurant Manager  

Job Type: Full-time  

Job Summary:

The Steward/Captain at Bamboo Nation is responsible for overseeing daily operations in the restaurant’s dining area, ensuring exceptional guest experiences. This role involves managing the floor, maintaining service standards, and addressing guest needs with professionalism.

Key Responsibilities:

• Guest Service: Ensure all guests receive exceptional service, addressing any concerns or complaints promptly and effectively.
• Floor Management: Oversee the smooth operation of the dining area, manage seating arrangements, and coordinate with kitchen staff to ensure timely food delivery.
• Quality Control: Monitor the cleanliness of the dining area, table settings, and overall restaurant ambiance to meet Bamboo Nation’s standards.
• Order Taking: Assist in taking orders during busy times and ensure accuracy in delivering food and beverages to guests.
• Inventory Management: Assist with managing and replenishing supplies, including cutlery, linens, and other service-related items.
• Customer Relations: Build and maintain positive relationships with guests to encourage repeat business and promote Bamboo Nation’s values.
• Compliance: Ensure compliance with health and safety regulations, as well as company policies and procedures.

Qualifications and Skills:

• Proven experience as a steward, captain, or in a supervisory role within a restaurant.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment while maintaining a calm and professional demeanor.
• In-depth knowledge of food and beverage service standards.
• Problem-solving skills and the ability to handle guest concerns with tact.

Preferred:

• Previous experience in a fine-dining or casual-dining environment.

Salary:

Commensurate with experience.