Office Executive

Office Administration & Customer Support Manager

We are looking for an organized and responsible person to manage daily office work, customer support, order handling, and distribution activities in the solar industry.

Key Responsibilities

• Manage daily office work and maintain records.
• Handle customer calls, inquiries, orders, complaints, and follow-ups.
• Coordinate with dealers, distributors, and suppliers for orders and deliveries.
• Track stock, pending orders, dispatches, and customer payments.
• Prepare quotations, invoices, and other documents.
• Maintain customer details and sales records.
• Coordinate with company representatives and transport teams.
• Ensure timely customer support and smooth office operations.

Required Tools & Software

• MS Excel: Reports, stock records, and customer data.
• TallyPrime: Billing, accounting, and payment records.
• MS Word: Letters, quotations, and documents.
• Email & Communication Tools: Customer and supplier communication.
• Inventory Management: Stock and order tracking.

Requirements

• Basic knowledge of Excel and TallyPrime.
• Good communication and organizational skills.
• Understanding of billing, GST, and basic accounting.
• Ability to manage office work and handle customers.
• Experience in office administration or distribution is preferred.
• Experience in the solar or electrical industry is an added advantage.