Customer Support Executive
Mervice Infotech Private LimitedFixed
₹11,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹11,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 02 Sep 2026 - 16 Sep 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
14 applicants
Benefits include: PF, ESI (ESIC), One-way cab
Job Description
JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE
Company: Mervice Infotech Pvt. Ltd.
Location: Sector V, Salt Lake, Kolkata
Landmark: Opposite RDB Cinemas
📌 OPEN POSITIONS
* Chat Process Executive
* Voice Process Executive – Inbound & Outbound
* Blended Process Executive
* Sales Process Executive
🎯 JOB RESPONSIBILITIES
* Handle customer queries through chat, voice calls, or blended channels.
* Provide accurate information and effective solutions.
* Maintain professional communication and customer satisfaction.
* Follow company process, quality and performance standards.
* Achieve assigned productivity and performance targets.
💬 PROCESS REQUIREMENTS
💻 Chat Process
* Excellent English communication – Written & Verbal
* Good typing and customer-handling skills
* Work From Office
📞 Voice Process – Inbound & Outbound
* Fluent Bengali & Hindi
* Basic English communication
* Good customer-handling skills
* Work From Office
🔄 Blended Process
* Fluent English Communication Mandatory
* Comfortable handling Voice + Chat interactions
* Good communication and problem-solving skills
* Work From Office
📈 Sales Process
* Day Shift – Female Candidates Only
* Good communication and convincing skills
* Target-oriented approach
🎓 ELIGIBILITY
* Minimum 12th Pass
* Age: 18–35 Years
* Freshers & Experienced both welcome
* Immediate Joiners preferred
* Basic Computer Knowledge required
🕐 SHIFT DETAILS
🌸 Female Candidates: Day Shift Only
👨 Male Candidates: Rotational Shifts
🌙 Night Shift: Male Candidates Only
🎁 BENEFITS
* Full-Time Employment
* Career Growth Opportunities
* Training & Process Support
* Drop Facility / Travel Allowance for eligible Night Shift employees
💰 SALARY
Salary based on qualification, experience, skills & interview performance.
📩 Immediate Joiners Preferred – Apply Now!
Contact HR- SHRUTI
6205757493
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
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