Inside Sales Executive

Job Description – Inside Sales Executive Company Innotech – Interactive Flat Panel Solutions

Job Title Inside Sales Executive

Job Type Full-Time

Job Location Kolkata, West Bengal

Job Summary Innotech is looking for a confident, energetic, and result-oriented Inside Sales Executive to promote and sell Interactive Flat Panels (IFPs), Smart Classroom Solutions, and related EdTech products.

The candidate will be responsible for generating leads, making outbound calls, handling incoming enquiries, understanding customer requirements, explaining products, scheduling demonstrations, preparing quotations, following up with prospects, and converting leads into sales.

• Key Responsibilities Make outbound calls to schools, colleges, coaching centres, educational institutions, corporates, offices, and other prospective customers.
• Handle incoming enquiries received through calls, WhatsApp, website, social media, referrals, and other sources.
• Introduce Innotech and explain Interactive Flat Panels and their applications to prospective customers.
• Understand customer requirements such as panel size, quantity, application, budget, and installation requirements.
• Explain product features, specifications, software, warranty, installation, training, and after-sales support.
• Generate new leads and maintain a proper database of prospective customers.
• Identify decision-makers and build relationships with Principals, Directors, Management, IT Heads, Purchase Departments, Teachers, and business owners.
• Schedule product demonstrations at the office, Experience Centre, customer premises, or online.
• Invite potential customers to visit the office/Experience Centre for product demonstrations.
• Prepare and send quotations, proposals, product details, brochures, and other sales information.
• Follow up regularly on quotations, demonstrations, negotiations, and pending decisions.
• Negotiate with customers within approved pricing and discount guidelines.
• Convert qualified leads and enquiries into confirmed orders.
• Follow up with existing customers for repeat orders, referrals, upgrades, and additional requirements.
• Coordinate with Field Sales Executives for customer visits and demonstrations.
• Coordinate with technical, installation, accounts, dispatch, and logistics teams for smooth order execution.
• Follow up for advance payments, balance payments, purchase orders, and necessary documentation.
• Maintain accurate records of calls, leads, quotations, demonstrations, follow-ups, and sales conversions.
• Prepare daily and weekly sales reports and update management on the sales pipeline.
• Achieve monthly lead generation, demonstration, and sales targets.
• Learn continuously about Interactive Flat Panels, EdTech solutions, competitors, and new technologies.
• Required Skills Excellent communication and convincing skills.
• Strong sales and negotiation ability.
• Good telephone and WhatsApp communication skills.
• Professional email writing skills.
• Strong follow-up and customer-handling ability.
• Target-oriented and self-motivated.
• Comfortable speaking with senior decision-makers.
• Basic understanding of technology and willingness to learn technical products.
• Good knowledge of Microsoft Excel, Word, Email, and online communication tools.
• Ability to prepare and maintain sales reports and customer databases.

Language Requirements Good communication skills in English, Hindi, and Bengali preferred.

• Preferred Qualification & Experience Graduate in any discipline.
• Previous experience in Inside Sales, Tele Sales, B2B Sales, EdTech, IT Hardware, AV Solutions, Electronics, or Institutional Sales preferred.
• Experience dealing with schools, colleges, corporates, or institutional customers will be an added advantage.
• Freshers with excellent communication and sales aptitude may also apply.

Key Performance Areas Lead Generation | Calls | Customer Enquiries | Demonstrations Scheduled | Quotations | Follow-ups | Sales Conversion | Revenue | Collections | Customer Relationships

Job Role Summary The Inside Sales Executive will be responsible for managing the complete inside-sales process — from lead generation and customer calling to product explanation, demonstration scheduling, quotation, follow-up, negotiation, and final sales conversion — while coordinating with the field sales and operations teams to provide customers with a smooth experience.