Back Office Executive

📋 Job Description: Back Office Executive –

PNB MetLife🌟 Position OverviewWe are looking for a dedicated and detail-oriented Back Office Executive to join our dynamic team at PNB MetLife! 🏢 In this role, you will be the backbone of our administrative and operational functions, ensuring seamless daily workflows, accurate documentation, and exceptional support for our sales and service teams. 🤝

• 🎯 Key Responsibilities
• 📄 Data Management: Maintain, update, and manage accurate records, databases, and client files with high precision.
• 📑 Documentation Handling: Process policy applications, renewals, claims, and other essential paperwork efficiently and within stipulated turnaround times (TAT).
• 📞 Coordination & Communication: Act as a smooth bridge between field sales teams, internal departments, and external clients to resolve operational queries.
• 📊 Reporting: Prepare daily, weekly, and monthly MIS reports regarding sales progress, operations, and back-office metrics for management review.
• 🗂️ Administrative Support: Manage office inventory, handle correspondence, file important documents securely, and assist in organizing internal meetings or events.
• ⚖️ Compliance & Quality: Ensure all operations strictly adhere to company guidelines, regulatory frameworks, and compliance standards.
• 🎓 Requirements & Qualifications📚
• 💼 Experience: 0 to 2 years of relevant experience in back-office operations, administration, or data entry (freshers with strong organizational skills are welcome to apply!).
• 💻 Technical Skills: Proficiency in MS Office (specifically MS Excel and Word) and comfort with database management systems.
• 🗣️ Communication: Good written and verbal communication skills in English and the local language.
• ✨ Desired Candidate ProfileHigh attention to detail and strong numerical accuracy 🔍
• Excellent time-management and multi-tasking abilities ⏱️
• Problem-solving mindset with a proactive attitude 💡
• Ability to work well under pressure in a fast-paced environment 🚀

🎁 What We Offer

• 💰 Competitive Salary Package: Best in the industry with timely increments.
• 🛡️ Benefits: Comprehensive corporate benefits and insurance coverage.
• 🌱 Growth Opportunities: Excellent career progression paths within the insurance sector.
• 🤝 Vibrant Culture: A supportive, collaborative, and energetic workplace environment.