Call Center Agent

Job Description – Telesales ExecutiveDavadost Pharma Pvt. Ltd. | Jaipur, Rajasthan

Company: Davadost Pharma Pvt. Ltd.

Location: Jaipur, Rajasthan

Position: Telesales Executive

Experience: 1–3 years preferred

Job SummaryDavadost Pharma Pvt. Ltd. is looking for a motivated and target-oriented Telesales Executive to promote pharmaceutical products, connect with customers, generate sales, and maintain strong relationships with retailers, chemists, pharmacies, and other business customers.

• Key ResponsibilitiesMake outbound calls to pharmacies, chemists, retailers, and prospective customers.
• Promote pharmaceutical products and explain product features, pricing, and offers.
• Generate sales orders and achieve daily, weekly, and monthly sales targets.
• Follow up with existing customers to encourage repeat orders.
• Identify new business opportunities and develop customer relationships.
• Coordinate with the sales, dispatch, and delivery teams for order processing.
• Maintain customer databases, call records, sales reports, and follow-up details.
• Handle customer queries, complaints, and order-related issues professionally.
• Follow up on pending payments, where required.
• Share regular sales performance updates with the reporting manager.
• Eligibility CriteriaGraduate preferred; candidates with relevant sales experience may also apply.
• 1–3 years of experience in telesales, telecalling, or pharmaceutical sales preferred.
• Experience in pharma, healthcare, FMCG, or B2B sales will be an advantage.
• Good communication and convincing skills in Hindi; basic English preferred.
• Basic knowledge of MS Excel and CRM systems is desirable.
• Ability to achieve sales targets and work in a team.
• Key SkillsTelesales and lead generation
• Customer relationship management
• Sales negotiation and order conversion
• Follow-up and objection handling
• Target achievement
• Communication and coordination
• Performance Indicators (KPIs)Number of calls made per day
• Sales conversion ratio
• Daily/monthly sales revenue
• Number of orders generated
• Repeat customer orders
• Customer follow-up and retention
• Compensation & BenefitsSalary: As per experience and company policy
• Incentives based on sales performance, if applicable
• Opportunity to grow within pharmaceutical sales