Customer Care Executive
Mervice Infotech Private LimitedFixed
₹10,000 - ₹14,000
Earning Potential
₹14,000
Fixed
₹10,000 - ₹14,000
Earning Potential
₹14,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 88% candidates in last 8 days
53 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab
Job Description
We are looking for a Customer Support Executive to join our team at MERVICE INFOTECH PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10,000 - ₹14,000 and opportunities for growth.
Key Responsibilities:
- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.
- Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
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