Customer Service Executive
2Coms Consulting Pvt Ltd.Fixed
₹14,000 - ₹16,000
Earning Potential
₹16,000
Fixed
₹14,000 - ₹16,000
Earning Potential
₹16,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
10 applicants
Job Description
Job DescriptionJob Title: Customer Support Representative
Location: Kolkata
Our client, a leading multinational corporation specializing in technology and business process outsourcing services, is seeking enthusiastic individuals to join their team as Customer Support Representatives. This is an excellent opportunity for both Undergraduate and Graduate Freshers to kickstart their career in a renowned top MNC company.
Responsibilities:
- Handling incoming calls and responding to customer emails
- Resolving customer complaints and issues
- Assisting customers with product information and placing orders
- Identifying and escalating issues to supervisors
- Providing exceptional customer service and support
RequirementsRequirements:
- Undergraduate or Graduate degree
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Strong technical knowledge
- Familiarity with customer service principles and practices
Shift: US Shift (evening & night shift)
Week Off: 2 days rotational week off. 5 Days working
Note: Experience in international Voice Process is a plus
- Undergraduate or Graduate degree
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Strong technical knowledge
- Familiarity with customer service principles and practices
Benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
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