Hdfc Life Insurance Company Limited

Customer Service Team Supervisor

Hdfc Life Insurance Company Limited
Park Street Area, Kolkata/Calcutta
₹18,500 - ₹60,000 monthly*

Fixed

₹18,500 - ₹28,000

Average Incentives*

₹32,000

Earning Potential

₹60,000

Work from OfficeWork from Office
Part TimePart Time
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

12 applicants

12 applicants

Benefits include: PF, Flexible Working Hours, ESI (ESIC), 5 working days

Benefits include: PF, Flexible Working Hours, ESI (ESIC), 5 working days

Job Description

🚀 Hiring: Customer Service Team Supervisor – Insurance

📍 Location: Bhawanipore

💼 Experience: 0–2 Years

🔹 Key Responsibilities


👥 Lead, manage & motivate the customer service team

📞 Ensure excellent customer support & timely resolution

🛡️ Handle policy-related queries, renewals & escalations

📊 Monitor team performance, KPIs & daily reports

🤝 Coordinate with Sales, Operations & other teams

🎯 Drive service quality and customer satisfaction


🌟 Requirements


Strong communication & leadership skills

💡 Good knowledge of insurance processes

📈 Target & performance-oriented mindset

⭐ Prior experience in Insurance/Customer Service preferred


🚀 Lead the team, delight customers & grow with us!

Job role

Work location
Work locationChatterjee International Centre, Park Street area, Kolkata, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time & Part Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsLead Generation, Good Communication Skills, Client acquisition, Business communication, Lead management, Team handling, Sales communication, Client communication, Team leading, Team building abilities, Sales team handling, Team goal-setting, Team assessment, New client acquisition, Team communication
English level
English levelNo English Required
Regional language
Regional languageFluent in speaking Bengali, Hindi
Age limit
Age limit18 - 60 years
Gender
GenderAny gender

About company

Name
NameHdfc Life Insurance Company Limited
Address
AddressChatterjee International Centre, Park Street area, Kolkata, West Bengal, India
Job posted by Hdfc Life Insurance Company Limited

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You can expect a minimum salary of 18,500 INR and can go up to 60,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 21 Nov 2026. For more details, download apna app and find Part Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!