On-Call Customer Support Supervisor – International BPO
DWC Technologies Private LimitedFixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: PF, Travel Allowance (TA), Food/Meals, 5 working days, Two-way cab
Job Description
🚨 Hiring: Customer Support Supervisor – International BPO
📍 Location: Kolkata
💼 Role: Customer Support Supervisor
🌙 Shift: Night Shift
💰 Salary: Best in Industry + Incentives
Job Responsibilities
- Supervise and manage the Customer Support team.
- Handle customer escalations and ensure quick resolution.
- Monitor team performance, productivity, and quality.
- Conduct team huddles and provide regular feedback.
- Achieve daily and monthly team targets.
- Prepare daily/weekly performance reports.
- Support team members in handling difficult customer calls.
- Coordinate with management for smooth process operations.
Requirements
- 2–4 years of experience in International BPO Customer Support.
- Previous Team Leader/Supervisor experience preferred.
- Excellent English communication skills.
- Strong team-handling and problem-solving skills.
- Comfortable working in a night shift.
- Immediate joiners preferred.
📌 Industry: International BPO / Customer Support
Call Mousumi @7605858512
Job role
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About company
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The candidate should have completed 10th or Below 10th degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 11 Oct 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!