Quality Analyst

Teleminds Infotech
Salt Lake City, Kolkata/Calcutta
₹16,000 - ₹20,000 monthly

Fixed

₹16,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 10 Oct 2026 - 15 Oct 2026 | Time: 10.00 am - 12.00 pm...

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 85% candidates in last 6 days

Benefits include:  PF, Travel Allowance (TA), One-way cab

Benefits include: PF, Travel Allowance (TA), One-way cab

Job Description

Job Title: Quality Analyst (International BPO)

Company: Teleminds Infotech

Location:Megatherm Tower,8th Floor, Salt Lake Sector V, Near SDF More, Kolkata-91.

Job Overview

Teleminds Infotech is hiring a Quality Analyst to join our growing team

Eligibility Criteria

  • Age: 20–30 years
  • Candidates must be residing in or around Kolkata
  • Must have excellent verbal and written English communication skills
  • Should not be pursuing any full-time or part-time education
  • Freshers are welcome to apply
  • Candidates with experience in International Call Center/BPO will be preferred

Roles & Responsibilities

  • Monitor and evaluate customer interactions in call to ensure quality standards are met
  • Conduct call audits and provide constructive feedback to agents
  • Identify process improvement opportunities
  • Work closely with operations and training teams to improve overall performance

Shift Timings

The role requires working in rotational shifts based on business requirements:

  • 8:00 AM – 6:00 PM
  • 3:00 PM – 12:00 AM (Male candidates only)
  • 6:00 AM – 3:00 PM

Weekly Off: Sunday (Fixed)

Salary

  • Freshers: ₹16,000 – ₹18,000 per month
  • Experienced Candidates: Up to ₹25,000 per month (based on experience and interview performance)

 

Benefits

  • Pick-up and drop facility available as per shift timing
  • Fixed Sunday off
  • Growth opportunities in a professional international BPO environment.

CALL FOR IMMEDIATE INTERVIEW AND JOINING HR SHRINAYANA (7044664504)

Job role

Work location
Work locationMegatherm Tower, Street Number 25, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderMale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date10 Oct 2026 - 15 Oct 2026
Time
Time10.00 am - 12.00 pm
Other instructions
Other instructionsResume,Adhar card

About company

Name
NameTeleminds Infotech
Address
AddressMegatherm Tower, Street Number 25, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Job posted by Teleminds Infotech

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You can expect a minimum salary of 16,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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