Server / Hostess

We are hiring Servers / Hostesses to give our guests a friendly, energetic and memorable experience.

Key Responsibilities

• Welcome guests with a warm smile, manage reservations and walk-ins, and seat them promptly
• Manage the waitlist and guest waiting times politely
• Present menus, explain dishes and drinks, and recommend specials and promotions
• Take food and beverage orders accurately and place them through the POS
• Serve food and beverages following TGI Fridays service standards and sequence of service
• Check back with guests, handle requests and complaints calmly, and escalate to the manager when needed
• Keep tables, stations and the dining area clean, set up and ready at all times
• Process bills and payments accurately
• Follow food safety, hygiene and grooming standards
• Work as a team with the kitchen, bar and floor staff during busy shifts and events

Requirements

• Experience: 0-2 years in restaurant, bar or hospitality service (freshers with good communication can apply)
• Good communication in English and Hindi (a local language is a plus)
• Pleasant personality, positive attitude and a strong guest-service mindset
• Neat grooming and presentation
• Willing to work shifts, weekends and holidays
• Able to stand and walk for long hours and work in a fast-paced environment

What You’ll Get

• Structured training and the chance to grow into Captain, Supervisor or Manager roles
• Work in a fun, high-energy team environment
• Staff meals and other benefits as per company policy