Hird Services

Technical Support Executive - Voice / Blended

Hird Services
Kolkata/Calcutta
₹25,000 - ₹33,000 monthly

Fixed

₹25,000 - ₹33,000

Earning Potential

₹33,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

13 applicants

13 applicants

Job Description

Roles and Responsibilities

  • Handle customer queries and technical issues via voice (inbound/outbound) professionally and efficiently.
  • Provide technical support and troubleshoot issues related to software, hardware, or network connectivity.
  • Record customer interactions accurately and follow up for issue resolution.
  • Meet defined metrics such as call quality, response time, and customer satisfaction.
  • Escalate complex issues to higher-level technical teams as required.
  • Adhere to process guidelines and company policies.


Job role

Work location
Work locationKolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
Skillsbpo, Technical support, Blended process, Domestic BPO, Technicial support, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameHird Services
Address
AddressKolkata, West Bengal, India
Job posted by Hird Services

Similar jobs you can apply for

Telecalling / BPO / Telesales
Teleperformance

Customer Support Executive

Teleperformance
Salt Lake City, Kolkata/Calcutta
₹12,500 - ₹13,500
Work from Office
Full Time
Freshers only
Basic English

Customer Support Executive

Talent Hire Solutions
Salt Lake City, Kolkata/Calcutta
₹18,000 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Customer Support Executive

FUSION CX LTD
Salt Lake City, Kolkata/Calcutta
₹13,000 - ₹14,000
Work from Office
Full Time
Freshers only
Good (Intermediate / Advanced) English
Vishnu Solutions

Customer Care Executive

Vishnu Solutions
Elgin, Kolkata/Calcutta
₹10,000 - ₹13,500
Work from Office
Full Time
Any experience
Basic English

Customer Support Executive

Kingsley Tech Solution Private Limited
Taltala, Kolkata/Calcutta
₹12,000 - ₹15,000
Work from Office
Full Time
Night Shift
Any experience
Basic English

Customer Care Executive

Ones Stop Consult
Salt Lake City, Kolkata/Calcutta Region
₹15,000 - ₹20,000
Work from Office
Full Time
Night Shift
Freshers only
Good (Intermediate / Advanced) English

You can expect a minimum salary of 25,000 INR and can go up to 33,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 18 Sept 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!