Relationship Manager - Retail
Equitas Small Finance BankJob Description
Relationship Manager - Retail
Sales & Business Development
- Identify and acquire new customers through field visits, referrals, and lead generation activities.
- Promote retail loan products such as Home Loans, Loan Against Property (LAP), Personal Loans, and other retail finance products.
- Achieve monthly, quarterly, and annual sales targets.
- Build and maintain relationships with builders, real estate agents, DSAs, and channel partners.
Customer Relationship Management
- Understand customer financial requirements and recommend suitable products.
- Provide end-to-end assistance throughout the loan application process.
- Ensure high levels of customer satisfaction and timely resolution of queries.
- Maintain regular contact with existing customers for repeat business and referrals.
Loan Processing & Documentation
- Collect customer documents and ensure completeness and accuracy.
- Coordinate with Credit, Operations, Legal, and Technical teams for smooth processing.
- Track loan applications and update customers on status.
Portfolio Management
- Monitor customer portfolio quality.
- Support collection and recovery efforts when required.
- Ensure minimal delinquency in sourced accounts.
Compliance & Reporting
- Adhere to regulatory guidelines and company policies.
- Maintain accurate records in CRM and other systems.
- Prepare and submit daily sales and activity reports.
Required Qualifications
- Graduate in any discipline (MBA/PGDM preferred).
- 1-5 years of experience in Retail Banking, Housing Finance, NBFC, or Financial Services.
- Freshers with strong sales aptitude may also be considered.
Key Skills
- Sales and negotiation skills
- Customer relationship management
- Lead generation and business development
- Communication and presentation skills
- Documentation and process knowledge
- Market and competitor analysis
- MS Office and CRM proficiency
Job role
Job requirements
About company
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Equitas Small Finance BankYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 5 years are eligible to apply for this job. You can apply for more jobs in Latur to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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