Customer Support Executive
M/s E Money GroupFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Min. 1 year
No English RequiredJob highlights
Walk-in interview
Date: 19 Aug 2026 - 01 Sep 2026 | Time: 11.00 am - 07.00 pm...
40 applicants
Benefits include: Food/Meals
Job Description
POST: Service Support Executive
Location: Lucknow
Industry: Telecom / Recharge Services
Experience: 1–2 Years
Salary: ₹12,000 – ₹15,000 per month
Job Responsibilities
- Handle daily backend recharge operations.
- Resolve customer complaints related to failed, pending, and incorrect recharges.
- Coordinate with telecom operators and internal teams for issue resolution.
- Provide support to customers, retailers, and distributors via phone and other communication channels.
- Update complaint status and maintain records in the system.
- Prepare daily MIS reports using MS Excel.
- Ensure timely resolution of customer issues and smooth daily operations.
Requirements
- Graduate in any discipline.
- 1–2 years of experience in Telecom, Recharge Operations, Customer Support, or Back Office.
- Good knowledge of MS Excel and computer applications.
- Good communication skills in Hindi and basic English.
- Strong problem-solving skills and attention to detail.
- Comfortable working extensively on computers with occasional customer calls.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Lucknow to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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