Area Manager_R-WBG OPERATIONS (OPS)-Customer Service Desk
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Area Manager_R-WBG OPERATIONS (OPS)-Customer Service Desk
- Responsible for managing customer service operations at an area level. - Oversee and coordinate activities related to customer service desks. - Ensure smooth operational processes within the assigned location. - Manage teams and resources to meet service delivery standards. - Handle escalations and maintain customer satisfaction. - Collaborate with other departments to improve service efficiency. - Monitor performance metrics and implement improvements. - Ensure compliance with company policies and operational guidelines. - Support business growth through effective area management. - Drive operational excellence in customer service functions.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.
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