Emm Aar Knitwears

Senior Sales Coordinator

Emm Aar Knitwears
Focal Point, Ludhiana
₹25,000 - ₹35,000 monthly

Fixed

₹25,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

11 applicants

11 applicants

Job Description

  • 1. Sales CoordinationCoordinate day-to-day activities of the sales team.
  • Track enquiries, leads, quotations, orders, and customer requirements.
  • Coordinate with sales executives regarding pending follow-ups.
  • Ensure timely execution of customer commitments.
  • Maintain updated sales trackers.
  • 2. Customer CommunicationHandle customer enquiries through phone, WhatsApp, and email.
  • Share product information, quotations, catalogues, and other sales documents.
  • Coordinate customer meetings and follow-ups.
  • Maintain professional communication with existing and prospective customers.
  • Resolve routine customer queries or coordinate with the relevant department.
  • 3. Order ManagementReceive and record customer orders.
  • Verify order details, quantities, specifications, pricing, and delivery requirements.
  • Coordinate confirmed orders with production and operations.
  • Track order progress until dispatch.
  • Keep customers updated regarding order status.
  • 4. Production CoordinationCoordinate with the production team regarding customer orders.
  • Track production timelines and pending orders.
  • Communicate customer specifications accurately.
  • Highlight production delays or issues to management.
  • Ensure sales commitments are aligned with production capacity.
  • 5. Dispatch & Delivery CoordinationCoordinate with dispatch and logistics teams.
  • Track dispatch schedules and delivery status.
  • Share dispatch information with customers.
  • Follow up on delayed or pending deliveries.
  • Maintain proper dispatch records.
  • 6. Quotation & Proposal ManagementPrepare quotations and sales proposals as instructed.
  • Coordinate pricing approvals with management.
  • Share quotations with customers.
  • Maintain records of submitted quotations.
  • Follow up for quotation conversion.
  • 7. Sales Follow-UpMaintain daily follow-up schedules.
  • Follow up on enquiries, quotations, samples, orders, payments, and repeat business.
  • Ensure no important sales opportunity is missed.
  • Update the sales team and management regarding pending opportunities.
  • 8. CRM & MISMaintain accurate customer and sales information in CRM/Excel.
  • Update lead and order status regularly.
  • Prepare Daily, Weekly, and Monthly Sales Reports.
  • Maintain customer databases.
  • Track sales targets, orders, conversions, and pending activities.
  • 9. Accounts CoordinationCoordinate with accounts regarding invoices, outstanding payments, and customer account information.
  • Follow up with customers regarding pending payments where required.
  • Ensure sales and payment information is properly updated.
  • 10. Sales Team SupportProvide sales executives with customer information, catalogues, price lists, quotations, and order details.
  • Coordinate meetings and customer appointments.
  • Track sales team activities and pending follow-ups.
  • Assist management in monitoring sales performance.
  • 11. Customer Relationship ManagementMaintain strong relationships with existing customers.
  • Identify repeat-order opportunities.
  • Support upselling and cross-selling activities.
  • Collect customer feedback.
  • Escalate important complaints and service issues to management.
  • 12. Digital & AI SupportUse ChatGPT, Gemini, Microsoft Copilot, and other AI tools for research, communication, reporting, and productivity.
  • Use Excel, Google Sheets, CRM, email, WhatsApp Business, and other digital tools for sales coordination.
  • Key Result Areas (KRAs)Timely processing of customer enquiries and orders.
  • Accurate sales and customer records.
  • Timely quotation preparation and follow-up.
  • Effective coordination between Sales, Production, Dispatch, and Accounts.
  • Reduction in pending sales activities.
  • Timely customer communication.
  • Accurate and timely MIS reporting.
  • Customer satisfaction and repeat business.
  • Support in achieving monthly sales targets.


Job role

Work location
Work locationEmm Aar Knitwears ! Kids Wear,Kids Girls Wear,Kids Winter Wear,Kids Summer Wear,Firstlove Manufacturer In Ludhiana, India, Focal Point, Ludhiana, Punjab, India
Department
DepartmentSales & BD
Role / Category
Role / CategorySales Support & Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsB2B Sales, Channel sales, Enterprise sales, SMB sales
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameEmm Aar Knitwears
Address
AddressEmm Aar Knitwears ! Kids Wear,Kids Girls Wear,Kids Winter Wear,Kids Summer Wear,Firstlove Manufacturer In Ludhiana, India, Focal Point, Ludhiana, Punjab, India
Job posted by Emm Aar Knitwears

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You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 17 Sept 2026. For more details, download apna app and find Full Time jobs in Ludhiana . Through apna, you can find jobs in 64 cities across India. Join NOW!