Telesales Manager
Connect Fin Life Financial ServicesFixed
₹20,000 - ₹45,000
Earning Potential
₹45,000
Fixed
₹20,000 - ₹45,000
Earning Potential
₹45,000
Work from Office
Full Time
Min. 3 years
No English RequiredJob highlights
Urgently hiring
43 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Telesales Manager – Loan Sales
Location: Madurai, Tamil Nadu
We are looking for an experienced Telesales Manager to lead and manage our loan sales telecalling team in Madurai. The ideal candidate should have hands-on experience in loan sales, telecalling team management, target achievement, customer relationship building, and sales conversion.
The candidate will be responsible for driving the team towards monthly business targets, monitoring telecallers' performance, improving lead conversion, and ensuring strong customer engagement.
- Key ResponsibilitiesManage, guide and motivate a team of Loan Telecallers / Telesales Executives.
- Set daily, weekly and monthly sales targets and ensure achievement.
- Monitor team performance, call activity, lead follow-ups and conversion ratios.
- Conduct regular team meetings, performance reviews and motivational sessions.
- Train telecallers on loan products, sales techniques, customer handling and objection handling.
- Ensure proper and timely follow-up of leads through CRM.
- Personally monitor hot leads and high-potential customers to improve conversions.
- Build and maintain strong relationships with customers and ensure a positive customer experience.
- Coordinate with the field sales / branch team for customer visits, documentation and loan processing.
- Identify low-performing team members and provide coaching and performance improvement support.
- Prepare and share daily/weekly/monthly sales and performance reports.
- Ensure discipline, attendance, call productivity and proper CRM updating within the team.
- Develop strategies to improve connectivity, lead conversion and disbursement.
- Handle customer escalations and support the team in closing difficult cases.
Loan Product KnowledgeThe candidate should have good working knowledge of different types of loans, preferably:
- Business Loan
- Personal Loan
- Home Loan
- Loan Against Property (LAP)
- Housing Loan
- Mortgage Loan
- Vehicle Loan / Auto Loan
- Other retail and secured/unsecured lending products
What We Expect Leadership + Target Achievement + Loan Product Knowledge + Customer Relationship + Team Motivation + Strong Follow-up
Salary will be based on experience and previous performance.
Location: Madurai
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Madurai to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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