Steward

Job Summary

We are looking for a enthusiastic and customer-oriented Steward to join our hospitality team. In this role, you will be the face of our dining area, ensuring our guests receive exceptional service, prompt attention, and a welcoming atmosphere.

This is an entry-level position. We highly welcome freshers with a passion for hospitality, as well as candidates with a minimum of 3 months of experience looking to grow their career in the F&B industry. On-the-job training will be provided.

Key Responsibilities

• Guest Service: Welcome and seat guests warmly, present menus, and answer basic questions about food and beverage offerings.
• Order Management: Take accurate food and drink orders and communicate them efficiently to the kitchen staff.
• Table Setup: Set up tables with clean linen, silverware, glassware, and condiments according to restaurant standards.
• Food Delivery: Serve food and beverages to tables promptly and at the correct temperature.
• Clearing & Cleaning: Clear tables quickly after guests finish, sanitize dining areas, and assist in maintaining overall restaurant cleanliness.
• Upselling: Suggest appetizers, desserts, or drinks to enhance the guest dining experience.
• Billing Assistance: Present bills to guests, accept payments, and return change or receipts accurately.

What We Offer

• Competitive salary and performance-based tips.
• Free duty meals and uniform.
• Comprehensive on-the-job training and mentorship.
• Clear pathways for career advancement into senior captain or supervisory roles.