Telecaller

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Explain company products/services, offers, pricing, and benefits.
• Generate and qualify leads through telephone calls.
• Follow up with interested customers and maintain regular communication.
• Convert leads into successful sales and achieve monthly targets.
• Maintain customer information and call records in CRM/software.
• Handle customer queries and provide appropriate information.
• Coordinate with the sales and operations teams for order processing.
• Build and maintain good relationships with customers.
• Follow up on pending enquiries, quotations, and payments.
• Prepare daily/weekly sales and calling reports.
• Meet assigned calling, lead generation, and sales targets.

Required Skills:

• Good communication and convincing skills.
• Hindi communication is required; English/other regional languages are an advantage.
• Strong sales and negotiation skills.
• Positive attitude and confidence while speaking with customers.
• Basic computer and MS Office/CRM knowledge.
• Ability to work with targets and deadlines.
• Good follow-up and customer-handling skills.