Telesales Executive

Job Description:

We are looking for a confident and customer-focused Telecaller to handle incoming and outgoing calls, communicate with customers, provide information about products or services, and generate leads or sales. The ideal candidate should have good communication skills, a positive attitude, and the ability to build strong relationships with customers over the phone.

• Key ResponsibilitiesMake outbound calls to prospective and existing customers.
• Handle incoming customer calls and respond to queries professionally.
• Explain products, services, offers, and company information clearly.
• Generate leads and follow up with potential customers.
• Maintain regular follow-ups with customers to convert leads into sales.
• Understand customer requirements and provide appropriate solutions.
• Maintain accurate records of calls, customer details, and follow-ups.
• Achieve daily, weekly, and monthly calling or sales targets.
• Handle customer objections and resolve basic concerns effectively.
• Coordinate with the sales team to ensure smooth lead conversion.
• Maintain a professional and positive attitude while communicating with customers.
• Provide regular updates and reports to the supervisor or manager.
• Follow company policies, calling procedures, and quality standards.