B2B Technician
Atria Convergence TechnologiesFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Field Job
Full Time
Min. 2 years
Basic EnglishJob highlights
4 applicants
Job Description
- Handle installation, configuration and commissioning of enterprise connectivity services.
- Provide technical support for Internet Leased Line, Corporate Broadband, Managed Wi-Fi and SD-WAN services.
- Perform network troubleshooting and resolve connectivity-related issues within SLA.
- Conduct customer-site visits for technical assessment, troubleshooting and service delivery.
- Coordinate with Network Operations, Field Operations and other internal teams for faster issue resolution.
- Monitor network/service performance and ensure high service availability.
- Perform basic configuration and troubleshooting of routers, switches, Wi-Fi devices and other network equipment.
- Support new customer installations, migrations and network upgrades.
- Conduct site surveys and identify technical requirements for new installations.
- Maintain proper documentation of installations, configurations, service issues and resolutions.
- Communicate with customers regarding technical issues, service updates and resolution timelines.
- Ensure customer satisfaction and maintain strong technical relationships with enterprise clients.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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