Customer Care Executive

ZYPE
Andheri East, Mumbai/Bombay
₹20,000 - ₹30,000 monthly

Fixed

₹20,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 03 Oct 2026 - 17 Oct 2026 | Time: 10.00 am - 04.00 pm...

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 13 days

51 applicants

51 applicants

Benefits include:  PF

Benefits include: PF

Job Description

We are looking for experienced Collections Executives to join our Personal Loan collections team. Candidates must have prior experience working with FF (Field Force) and Bucket 1 collections teams specifically in the Personal Loans segment.

  • Key ResponsibilitiesManage collection activities for assigned Personal Loan accounts.
  • Follow up with customers regarding overdue payments and ensure timely collections.
  • Handle assigned accounts as per the defined collection process and targets.
  • Maintain accurate records of customer interactions and payment follow-ups.
  • Achieve individual and team collection targets.
  • Coordinate with the internal team to resolve customer-related collection issues.
  • Candidate RequirementsQualification: Graduation / HSC
  • DRA Certification: Mandatory
  • Experience: Prior experience in FF & Bucket 1 collections – Personal Loans is mandatory.
  • Candidates should have good communication and negotiation skills.
  • Ability to work under collection targets and deadlines.


Job role

Work location
Work locationRespo Financial, Arena House B wing 3rd floor, Rd No-18 Marol MIDC, Andheri East Mumbai PIN: 400093 Andheri East, Mumbai/Bombay
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Marathi, Hindi
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date03 Oct 2026 - 17 Oct 2026
Time
Time10.00 am - 04.00 pm

About company

Name
NameZYPE
Address
AddressRespo Financial, Arena House B wing 3rd floor, Rd No-18 Marol MIDC, Andheri East Mumbai PIN: 400093 Andheri East, Mumbai/Bombay
Job posted by ZYPE

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You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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