Shott Amusement Private Limited

Customer Service Representative

Shott Amusement Private Limited
Goregaon East, Mumbai/Bombay
₹14,600 - ₹15,000 monthly

Fixed

₹14,600 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 90% candidates in last 15 days

53 applicants

53 applicants

Benefits include:  PF, Flexible Working Hours, ESI (ESIC)

Benefits include: PF, Flexible Working Hours, ESI (ESIC)

Job Description

Customer Service Representative (CSR)

Eligibility -

  • Minimum 10th / 12th Pass or Graduate

Key Responsibilities -

  • Assist customers and deliver excellent customer service
  • Explain and demonstrate games to customers clearly and confidently
  • Handle cashiering, billing, and payment transactions accurately
  • Ensure a pleasant and engaging customer experience at all times

Working Hours & Schedule -

  • 9-hour shift per day
  • 1 weekly off
  • Public holidays and weekends are working days

Shift Timings -

Female – Rotational Shifts

  • 10:00 AM – 7:00 PM
  • 11:00 AM – 8:00 PM
  • 12:00 PM – 9:00 PM

Male – Rotational Shifts

  • 1:00 PM – 10:00 PM
  • 2:00 PM – 11:00 PM
  • 3:00 PM – 12:00 AM
  • 4:00 PM – 1:00 AM — Night Allowance: ₹100 per day for this shift

Important -

  • Candidates must be available for all shifts during the first 15 days of joining.

Benefits (After Probation) -

  • Performance-based incentives
  • 24 days of paid leave per year
  • Double pay on public holidays
  • Child education benefit

Requirements -

  • Must strictly follow grooming and uniform standards
  • Comfortable with rotational shifts and standing work
  • Customer-friendly attitude and willingness to learn

If you are genuinely interested in this opportunity, please call: 75748 61560

Job role

Work location
Work locationSHOTT Nesco, Western Express Highway, NESCO, Goregaon East, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education10th or Below 10th
Skills
SkillsGood Communication Skills, Customer support, Customer complaints, Consumer Inquiries, Oral communication, Verbal communication, Conflict handling, Resolve conflicts, Resolved complaints, Conflict resolution, Customer inquiries, Customer queries, Customer complaints handling, Customer Query Resolution
English level
English levelBasic English
Age limit
Age limit18 - 28 years
Gender
GenderAny gender

About company

Name
NameShott Amusement Private Limited
Address
AddressSHOTT Nesco, Western Express Highway, NESCO, Goregaon East, Mumbai, Maharashtra, India
Job posted by Shott Amusement Private Limited

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You can expect a minimum salary of 14,600 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Oct 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!