Customer Support Executive
Finright Technologies Private LimitedFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: PF, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC)
Job Description
Job Description – Customer Experience Executive
We are looking for a Customer Experience Executive to manage customer onboarding, handle queries across calls, WhatsApp and email, resolve issues, and build strong customer relationships.
Key Responsibilities
* Onboard and welcome new customers.
* Handle customer queries and resolve issues promptly.
* Build strong customer relationships and ensure follow-ups.
* Drive customer engagement and subscription usage.
* Maintain customer information and interactions in CRM.
* Collect customer feedback and share insights with internal teams.
Requirements
* 1–3 years of experience in Customer Success, Customer Support, Relationship Management, Fintech, Banking, Financial Services, Hospitality or Inside Sales.
* Excellent verbal and written communication skills.
* Strong problem-solving and relationship-building skills.
* Customer-focused, organised and proactive.
* Interest in finance, investing and personal finance is preferred.
Experience: 1–3 years
Location: Mumbai
Employment Type: Full-time
Working Days- 6 days
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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