Customer Support Executive
Mirraw Online Services Private LimitedFixed
₹15,000 - ₹30,000
Average Incentives*
₹2,000
Earning Potential
₹32,000
Fixed
₹15,000 - ₹30,000
Average Incentives
₹2,000
Earning Potential
₹32,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
4 applicants
Benefits include: Overtime Pay
Job Description
About Mirraw.com
Founded in 2011, Mirraw is a leading ethnic fashion e-commerce platform based in Lower Parel, Mumbai, offering over 5 lakh products to 5 million+ customers worldwide.
Website: www.mirraw.com
Customer Support Executive – Blended Process
- Process: 80% Chats & Emails | 20% Voice
- Location: Lower Parel, Mumbai
- Shift: Rotational shifts, including night shifts
- Week Offs: 6 per month
- Joining: Immediate joiners preferred
Key Responsibilities:
- Handle customer queries through chats, emails and calls.
- Assist customers with product-related queries and concerns.
- Provide effective solutions and ensure customer satisfaction.
- Handle complaints and resolve issues professionally.
- Escalate complex issues whenever required.
- Maintain good communication and customer service standards.
- Be flexible with shifts and overtime during festive seasons.
Note: Male employees should be comfortable working night shifts.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 25 Nov 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!